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    • Configuration of Phone Numbers
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        • <dial>
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  • UC Editor
    • UC Editor
      • Features
      • How to configure/setup the Custom Call Flow
  • FAX via Email
    • Send & Receive FAX via Email
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On this page
  • Add your Phone System IP address to your account.
  • DIDForSale Gateway IPs to send and receive calls.
  • SIP Trunking Troubleshooting
  • Half of my Inbound SIP Calls are failing
  • We can not make outbound SIP calls.
  • International Calls are Failing
  • I can make only 1 Outbound Call

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  1. SIP Trunking

Adding IP Address

Setup IP based authentication with DIDForSale SIP Trunk Gateways

PreviousSend FAXNextCreating SIP Account

Last updated 1 year ago

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Add your Phone System IP address to your account.

Login in your account portal at

Click on Interconnection -> Manage IP -> Add IP ADDRESS -> APPLY

Fill in the information about your IP, It can IP address, or FQDN name like office.didforsale.com. If you also want to send/terminate calls from this IP, Check on Enable Termination.

Once you click on Save, you will see the IP in the list.

Later this IP will be used to Configure Local and Toll Free numbers to send/receive calls.

NOTE: To maintain SIP Trunk Security one IP can be used only in one account.

DIDForSale Gateway IPs to send and receive calls.

To maintain the load balance and high uptime, DIDForSale send and receive calls from multiple IP. Please configure your Firewall and IP Tables accordingly. Here is list of our IP addresses for send and Receiving calls.

IP Address

Description

66.209.76.70

Incoming

66.209.76.72

Incoming

66.209.76.71

Incoming

66.209.76.73

Incoming

term1.didforsale.com

Outgoing

term2.didforsale.com

Outgoing

209.216.2.211

Incoming

(Decommissioning by mid of October 2023)

209.216.15.70

Incoming (Decommissioning by mid of October 2023)

Additional IPs

Call Direction

209.216.2.202

Incoming

209.216.2.203

Incoming

209.216.2.204

Incoming

209.216.2.205

Incoming

209.216.15.72

Incoming

209.216.15.73

Incoming

209.216.15.74

Incoming

66.209.76.101

Incoming (Going live from 07/20/2023)

66.209.76.102

Incoming (Going live from 07/20/2023)

66.209.76.103

Incoming (Going live from 07/20/2023)

66.209.76.104

Incoming (Going live from 07/20/2023)

SIP Trunking Troubleshooting

Half of my Inbound SIP Calls are failing

Make sure you are accepting calls from all the IP listed above. Most common reason for failed inbound call is that you system is rejecting call from few IPs.

We can not make outbound SIP calls.

This can be because of some missing configuration or wrong format in SIP Signaling :

  • Make sure the IP you are sending call from if added to your account.

  • While adding the IP address, make sure Termination is Enabled. Based on those settings we decide whether calls will be terminated or not.

  • For USA and Canada call must come with "1" Prefix + 10 Digit phone number. Example 19499300360

  • For International it should be 011+Country Code+Phone number.

International Calls are Failing

I can make only 1 Outbound Call

If you need to use same IP in multiple account, please contact our

For Security and Protection, be default international calls are disabled. to allow international termination.

There are certain limits on a new account. We would like to know our customers, how they would be using the platform and for what use cases. This gives us an opportunity to understand your needs and help us keep our environment safe.

Support Team
Contact your Account Rep
Please contact our sales team to remove the limits.
portal.didforsale.com
ADD SIP TRUNK IP ADRESS TO YOUR ACCOUNT PORTAL
SIP Trunk IP Address Configuration
List of Allowed IP Addresses for the SIP Gateways