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About this Documentation
Overview
Table of Content
Introduction
Welcome Kit
DIDforSale Portal
Register a new account
Dashboard
Reporting
Phone Numbers
Interconnection
Tools/Settings
Account
SIP Trunking
Configuration of Phone Numbers
SIP Trunking
IP Configuration
SIP Account
VoiceMails
3cx configuration guide
FreePBX Trunk Configuration
Configure Zoiper App
Configure Yealink Phones
Polycom OBi300
Configure GrandStream Devices
DIDForSale Softphone
Grandstream Wave Application Configuration
Voice and SMS APIs
Getting the API key and Token
Voice
SMS
UC Editor
UC Editor
FAX via Email
Send & Receive FAX via Email
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VoiceMails
DIDForSale offer Free Voicemail Service for SIP Accounts configured directly with endpoints.
You can receive voicemails and forward them to any email address on a phone number purchased from DIDForSale. Free SIP accounts allow you to manage your own greetings.

Requirements to receive/Manage Voicemails

  • Have a phone number in the account.
  • Create at-least one SIP account.
  • Configure the phone number to the SIP as type Client.
    • PS: It must be configured as Client, if you use SIP account as SIP trunk with your PBX, our system will not accept voicemails.
  • All the voicemails will be forwarded to the email with the audio file attached.

Managing Voicemail Settings and custom greetings

  • Register the SIP account with any endpoint. It can be Softphone, Mobile App, or any end device like Grand Stream phone or Polycom Phone ​
  • Once Registered you can manage your Voicemails from the the phone.
  • Setting up Menu
    1. Dial *98 from any SIP account followed by your SIP account when prompted or just dial your SIP account from your phone
    2. Enter voicemail password Default password is "0000"
    3. Press 5 to access Advanced Options
    • Press 1 to Record Greeting (Option to record and save 9 different greetings)
    • Press 2 Choose Greeting to be Played (1-9)
    • Press 3 Record First and Last name
    • Press 6 Change Password
    • Press 0 Main Menu
  • Accessing Voicemail (Only if they are stored on the system)
    There are 2 ways in which you can access your voicemail.
    • Method 1: Dial *98 from any SIP account and dial your SIP account and voicemail password.
    • Method 2: Call your phone number configure to the SIP account from any phone. When voicemail picks up, press (*). The system will ask for your extension number and then voicemail password.
  • Navigate Voicemail
    A number of option keys are available to navigate through voicemail menu.
    Press 1– Listen to New Voicemail Messages
    Press 2– Listen to Saved Messages
    Press 3– Record Call
    Press 5- Advanced options
    • Press 1 to Record Greeting (Option to record and save 9 different greetings such as unavailable, holiday)
    • Press 2 Choose Greeting to be Played (1-9)
    • Press 3 Record First and Last name
    • Press 6 Change Password
    • Press 0 Main Menu
    Press 7-Delete the current message
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3cx configuration guide
Last modified 3yr ago
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Outline
Requirements to receive/Manage Voicemails
Managing Voicemail Settings and custom greetings