Documentation for Developer/Administrators
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  • SIP Trunking
    • Configuration of Phone Numbers
      • Configuring SIP to IP Account
      • Configuring Custom Dial Plan to a Phone Number
      • Configure SIP to SIP Account
      • Set up Call Forwarding to a Phone Number
      • http URL Forwarding Setup
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    • Adding IP Address
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        • GrandStream 502
        • Grandstream 6104 IPPBX
      • HoduSoft PBX System
      • Microsoft Skype for Business
      • NEC Corporation
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      • Polycom OBi300
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      • ZYCOO
    • DIDForSale Softphone
    • Zoiper Softphone Application
      • Iphone App
    • Grandstream Wave Mobile Application
    • Enable Call Recording
    • Call Transcription
  • Voice and SMS APIs
    • Getting the API key and Token
    • Voice
      • Big Picture
      • Quick Start
        • Identify Caller
        • Collect Response
      • didML Reference Doc
        • Voice API Request Params
        • Voice API Response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
    • SMS
      • Configure SMS
      • Send/Receive SMS via Email
      • SMS Forwarding
        • SMS forwarding to Phone Number
        • SMS forwarding to Email
        • SMS forwarding to a Webhook
      • SMS/MMS Desktop Application
      • SMS APIs
        • Activate SMS
        • Deactivate SMS API
        • Send SMS
        • SMS CDR
        • Set SMS Forwarding
      • Bulk SMS Feature
        • Creating SMS Campaign
        • Custom or Dynamic Text Sms
  • UC Editor
    • UC Editor
      • Features
      • How to configure/setup the Custom Call Flow
  • FAX via Email
    • Send & Receive FAX via Email
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  1. SIP Trunking

Call Transcription

This feature allows you to transcribe a call.

PreviousEnable Call RecordingNextGetting the API key and Token

Last updated 1 year ago

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Steps for call transcription:

  • Navigate to the "CDR > Reporting" section in your account.

  • Click on the "Date & Time" hyperlink of the specific call you want to transcribe.

  • Scroll down to the "Call Transcription" section and click on the "Transcribe Call" button.

  • After the call is transcribed, click on the "Show Details" button to view the transcribed call text.

This feature is available for all recorded calls.

If you wish to activate call recording, you can click on the provided link below.

By following these steps, you can access and view the transcription of your incoming calls that have been recorded.

LogoEnable Call RecordingDocumentation for Developer/Administrators