Call Transcription

This feature allows you to transcribe a call.

Steps for call transcription:

  • Navigate to the "CDR > Reporting" section in your account.

  • Click on the "Date & Time" hyperlink of the specific call you want to transcribe.

  • Scroll down to the "Call Transcription" section and click on the "Transcribe Call" button.

  • After the call is transcribed, click on the "Show Details" button to view the transcribed call text.

This feature is available for all recorded calls.

If you wish to activate call recording, you can click on the provided link below.

By following these steps, you can access and view the transcription of your incoming calls that have been recorded.

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