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  • SIP Trunking
    • Configuration of Phone Numbers
      • Configuring SIP to IP Account
      • Configuring Custom Dial Plan to a Phone Number
      • Configure SIP to SIP Account
      • Set up Call Forwarding to a Phone Number
      • http URL Forwarding Setup
      • Webhook Setup
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    • Adding IP Address
    • Creating SIP Account
      • VoiceMails
    • SIP Trunk Interconnection Guide
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    • Enable Call Recording
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  • Voice and SMS APIs
    • Getting the API key and Token
    • Voice
      • Big Picture
      • Quick Start
        • Identify Caller
        • Collect Response
      • didML Reference Doc
        • Voice API Request Params
        • Voice API Response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
    • SMS
      • Configure SMS
      • Send/Receive SMS via Email
      • SMS Forwarding
        • SMS forwarding to Phone Number
        • SMS forwarding to Email
        • SMS forwarding to a Webhook
      • SMS/MMS Desktop Application
      • SMS APIs
        • Activate SMS
        • Deactivate SMS API
        • Send SMS
        • SMS CDR
        • Set SMS Forwarding
      • Bulk SMS Feature
        • Creating SMS Campaign
        • Custom or Dynamic Text Sms
  • UC Editor
    • UC Editor
      • Features
      • How to configure/setup the Custom Call Flow
  • FAX via Email
    • Send & Receive FAX via Email
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On this page
  • Requirements to receive/Manage Voicemails
  • Managing Voicemail Settings and custom greetings

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  1. SIP Trunking
  2. Creating SIP Account

VoiceMails

DIDForSale offer Free Voicemail Service for SIP Accounts configured directly with endpoints.

PreviousCreating SIP AccountNextSIP Trunk Interconnection Guide

Last updated 1 year ago

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You can receive voicemails and forward them to any email address on a phone number purchased from DIDForSale. Free SIP accounts allow you to manage your own greetings.

Requirements to receive/Manage Voicemails

  • Have a phone number in the account.

  • Create at-least one SIP account.

  • Configure the phone number to the SIP as type Client.

    • PS: It must be configured as Client, if you use SIP account as SIP trunk with your PBX, our system will not accept voicemails.

  • All the voicemails will be forwarded to the email with the audio file attached.

Managing Voicemail Settings and custom greetings

  • Register the SIP account with any endpoint. It can be , , or any end device like Grand Stream phone or

  • Once Registered you can manage your Voicemails from the the phone.

  • Setting up Menu

    1. Dial *98 from any SIP account followed by your SIP account when prompted or just dial your SIP account from your phone

    2. Enter voicemail password Default password is "0000"

    3. Press 5 to access Advanced Options

    • Press 1 to Record Greeting (Option to record and save 9 different greetings)

    • Press 2 Choose Greeting to be Played (1-9)

    • Press 3 Record First and Last name

    • Press 6 Change Password

    • Press 0 Main Menu

  • Accessing Voicemail (Only if they are stored on the system)

    There are 2 ways in which you can access your voicemail.

    • Method 1: Dial *98 from any SIP account and dial your SIP account and voicemail password.

    • Method 2: Call your phone number configure to the SIP account from any phone. When voicemail picks up, press (*). The system will ask for your extension number and then voicemail password.

  • Navigate Voicemail

    A number of option keys are available to navigate through voicemail menu.

    Press 1– Listen to New Voicemail Messages

    Press 2– Listen to Saved Messages

    Press 3– Record Call

    Press 5- Advanced options

    • Press 1 to Record Greeting (Option to record and save 9 different greetings such as unavailable, holiday)

    • Press 2 Choose Greeting to be Played (1-9)

    • Press 3 Record First and Last name

    • Press 6 Change Password

    • Press 0 Main Menu

    Press 7-Delete the current message

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