VoiceMails

DIDForSale offer Free Voicemail Service for SIP Accounts configured directly with endpoints.

You can receive voicemails and forward them to any email address on a phone number purchased from DIDForSale. Free SIP accounts allow you to manage your own greetings.

Requirements to receive/Manage Voicemails

• Have a phone number in the account.

• Create at-least one SIP account.

• Configure the phone number to the SIP as type Client.

  • PS: It must be configured as Client, if you use SIP account as SIP trunk with your PBX, our system will not accept voicemails.

• All the voicemails will be forwarded to the email with the audio file attached.

Managing Voicemail Settings and custom greetings

• Register the SIP account with any endpoint. It can be Softphone, Mobile App, or any end device like Grand Stream phone or Polycom Phone

• Once Registered you can manage your Voicemails from the the phone.

• Setting up Menu

  1. Dial *98 from any SIP account followed by your SIP account when prompted or just dial your SIP account from your phone

  2. Enter voicemail password Default password is "0000"

  3. Press 5 to access Advanced Options

  • Press 1 to Record Greeting (Option to record and save 9 different greetings)

  • Press 2 Choose Greeting to be Played (1-9)

  • Press 3 Record First and Last name

  • Press 6 Change Password

  • Press 0 Main Menu

• Accessing Voicemail (Only if they are stored on the system)

  There are 2 ways in which you can access your voicemail.

  • Method 1: Dial *98 from any SIP account and dial your SIP account and voicemail password.

  • Method 2: Call your phone number configure to the SIP account from any phone. When voicemail picks up, press (*). The system will ask for your extension number and then voicemail password.

• Navigate Voicemail

  A number of option keys are available to navigate through voicemail menu.

  Press 1– Listen to New Voicemail Messages

  Press 2– Listen to Saved Messages

  Press 3– Record Call

  Press 5- Advanced options

  • Press 1 to Record Greeting (Option to record and save 9 different greetings such as unavailable, holiday)

  • Press 2 Choose Greeting to be Played (1-9)

  • Press 3 Record First and Last name

  • Press 6 Change Password

  • Press 0 Main Menu

  Press 7-Delete the current message