# VoiceMails

You can receive voicemails and forward them to any email address on a phone number purchased from DIDForSale. Free SIP accounts allow you to manage your own greetings.

## Requirements to receive/Manage Voicemails

* Have a phone number in the account. 
* Create at-least one SIP account. 
* Configure the phone number to the SIP as type Client. 
  * PS: It must be configured as Client, if you use SIP account as SIP trunk with your PBX, our system will not accept voicemails. 
* All the voicemails will be forwarded to the email with the audio file attached. 

### Managing Voicemail Settings and custom greetings 

* Register the SIP account with any endpoint. It can be [Softphone](/sip-trunking/desktop-dialer.md), [Mobile App](/sip-trunking/grandstream-wave-application-configuration.md), or any end device like [Grand Stream phone](broken://pages/-LWXnB2hOlGPGga8t7e7) or [Polycom Phone ](/sip-trunking/sip-trunking/polycom-obi300.md)
* Once Registered you can manage your Voicemails from the the phone. 
* **Setting up Menu**

  1\. **Dial** \***98** from any SIP account followed by your SIP account when prompted or just dial your SIP account from your phone

  2\. Enter voicemail password Default password is "0000" 

  3\. **Press** **5** to access Advanced Options

  * **Press 1** to Record Greeting (Option to record and save 9 different greetings)
  * **Press 2** Choose Greeting to be Played (1-9)
  * **Press 3** Record First and Last name
  * **Press 6** Change Password
  * **Press 0** Main Menu
* **Accessing Voicemail (Only if they are stored on the system)**

  There are 2 ways in which you can access your voicemail.

  * **Method 1:  Dial \*98** from any SIP account and dial your SIP account and voicemail password.
  * **Method 2:** Call your phone number configure to the SIP account from any phone. When voicemail picks up, press (\*). The system will ask for your extension number and then voicemail password.
* **Navigate Voicemail**

  A number of option keys are available to navigate through voicemail menu.

  **Press 1**– Listen to New Voicemail Messages

  **Press 2**– Listen to Saved Messages

  **Press 3**– Record Call

  **Press 5-** Advanced options

  * **Press 1** to Record Greeting (Option to record and save 9 different greetings such as unavailable, holiday)
  * **Press 2** Choose Greeting to be Played (1-9)
  * **Press 3** Record First and Last name
  * **Press 6** Change Password
  * **Press 0** Main Menu

  **Press 7**-Delete the current message

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