Allworx is VoIP communication platform that helps SMBs create a customized business phone system. It offers business phone systems, IP phones, network switches, and advanced software

Below, you will find a general guide on how to integrate a PBX/Phone system with our service. If you encounter any challenges or need further assistance, please reach out to our dedicated support team at or 1-800-579-7676.

General Integration Steps

Access Your PBX/Phone System Settings: Log into your PBX/Phone system admin portal. Navigate to the settings or configuration section.

Locate SIP/VoIP Settings: Look for SIP or VoIP settings within your PBX/Phone system interface. Find options related to trunking, SIP configuration, or VoIP integration.

Create SIP or Add your PBX IP:

  • Adding IP Address:

  • Creating SIP Account:

Configure SIP/VoIP Settings: Input the SIP credentials provided by DIDForSale. These typically include SIP server address, username, password, and authentication details. Ensure that codecs (g711, ulaw & alaw) and other audio settings align with our recommended configurations.

Network Configuration: Check firewall and network settings to ensure traffic from our service is allowed. Whitelist our server IP addresses if your system has security features. Get a list of our IPs here:

Configuration of DID number: Follow the link for instructions:

Testing and Verification: Make test calls to confirm the integration. Test both incoming and outgoing calls for quality and reliability. Test additional features like voicemail, call forwarding and conference calls. Contacting Support:

If you encounter any difficulties during the integration process or have questions specific to your PBX/Phone system, please don’t hesitate to contact our support team. We are available via email at or by phone at 1-800-579-7676. Our experts are ready to assist you and ensure a seamless integration experience.

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